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Delivery Information

Free delivery on eligible orders over £200*

  • Royal Mail Tracked 48: £4.50 up to 2kg or £6.90 over 2kg to 5kg. Free on eligible orders over £200.
  • Royal Mail Tracked 24: £6.00 up to 2kg or £9.00 over 2kg to 5kg.
  • UPS Standard: £15.00 for eligible orders up to 30kg in Great Britain and Northern Ireland. Free on eligible orders over £200 where the delivery weight is over 5kg.
  • UPS Express Saver: £33.00 for eligible orders up to 30kg in Great Britain and Northern Ireland.
  • Jersey and Guernsey: The Royal Mail rates above apply, including free Royal Mail Tracked 48 delivery on eligible orders over £200. UPS Standard is £66.00. UPS Express Saver is not currently offered.
  • To arrange a Saturday delivery, please contact us on 0800 977 4167.
  • All our deliveries are tracked and you will be kept informed of their progress.
  • Your delivery charge is calculated at checkout, giving you a clear total before payment.
  • Please create an account when you place your order if you would like to track its progress online.
  • *Free delivery does not apply to products with separate delivery charges or configured-to-order delivery terms. The applicable charge and lead time will be shown at checkout.

 

FAQs

How is the delivery cost charged?

Carriage costs are calculated during checkout and the correct charge will display once your destination country and address have been chosen.

Shipping outside the UK may be subject to additional costs and tariffs.

Free delivery is available on eligible orders over £200 using Royal Mail Tracked 48 in Great Britain, Northern Ireland, Jersey and Guernsey, and UPS Standard in Great Britain and Northern Ireland for deliveries over 5kg. Products with separate delivery charges or configured-to-order delivery terms are excluded, and the applicable charge will be shown at checkout.

We reserve the right to impose a carriage surcharge on certain bulky items, including monitors and printers, on overseas deliveries, or where the destination address is outside our normal areas. You will be informed by email if your order has attracted a surcharge and given the opportunity to agree to the additional carriage cost or to cancel your order.

How quickly will I receive my order?

Orders received before 2pm GMT will be dispatched on the same business day, depending on stock availability, and you will receive a dispatch confirmation email detailing the method of shipment. Royal Mail Tracked 48: Up to 2-3 days shipping for “In Stock” items. Royal Mail Tracked 24: Up to 1-2 days shipping for “In Stock” items. UPS Standard: Fast UK delivery with most orders arriving the next working day. Available on in-stock items ordered before 2pm, Monday-Friday. UPS Express Saver: Guaranteed next working day delivery before midday. Available on in-stock items ordered before 2pm, Monday-Friday. Delivery times may vary for Northern Ireland, Jersey, Guernsey, remote areas and configured-to-order items.

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